Webinars

HR Investigations Workshop: Conducting Effective and Defensible Investigations  • Identify the key elements of an effective investigation. Understand the core components of a thorough investigation and when it’s necessary to launch one.
• Set up the investigation correctly from the start. Learn the steps to a structured investigation, including documenting the complaint and assigning the right investigator.
• Follow a clear interview process. Interviewing is at the heart of the investigation, so learn how to set the stage, ask clear questions and document specific details.
• Interview the key players. These include the complainant, witnesses and respondent—interviewing all parties is crucial.
• Safeguard against retaliation claims. To avoid retaliation claims, ensure corrective action has been taken and that you followed up with the complainant.  ...Read More

Employment Law for Managers  • Legally safe decision making. Arm your managers with the knowledge to make sound, legal decisions at every turn.
• The 12 “must understand“ laws. We’ll review the top 12 employment laws (in plain English!) and how managers can do their part to stay in compliance.
• Timely new requirements. From social media to hairstyle discrimination and diversity to rules that every manager must follow.
• Pregnancy and breast-feeding. Make absolutely sure employees are getting the accommodations and breaks they are entitled to.
• Hiring and firing. Learn the legal way to conduct these litigation triggers.
• Performance reviews and communications. From casual conversations to reviewing documentation, learn what to say and what to NEVER say.
• Personal liability. Yes, managers can get sued personally. Find out how to avoid this worst-case scenario.
• Manage difficult situations. From accommodation requests to long-term leave, learn how managers should react to these legal curveballs.
• Handling “invisible” workers. Remote employees carry a whole new set of legal risks that managers need to understand.   ...Read More

Gossip, Rumors & Workplace Busybodies: How to Promote Positive Co-worker Communication  • Identify negative chatter and encourage positive behavior. Recognize 6 signs that your office has a problem with gossip and rumors before they escalate, and understand how managers may inadvertently encourage negative behaviors, with actionable steps to stop it.
• Handle difficult personalities effectively. Gain best practices for dealing with tattletales, drama queens, whiners, and bullies, ensuring they don’t derail team morale. Discover how to turn gossip and the grapevine to your advantage.
• Avoid sensitive topics and manage rumor peaks. Learn the 7 topics everyone should avoid at the office to maintain a respectful and professional environment. Find out when the rumor mill will always heat up, with effective strategies to mitigate its impact.
• Focus on behavior, not attitude. Shift your focus from discussing “attitude” to addressing specific, actionable behaviors that can be corrected. Utilize the “team turnaround” process to involve your group in solving the problem collectively.
• Leverage positive reinforcement and conduct effective coaching. Harness the power of high expectations, sincere praise, and clear consequences to foster a positive work culture. Master 10 steps for conducting an exceptional coaching session that drives real change.
• Address denial and blame, and take next steps. Implement techniques to use when employees blame others or deny responsibility, ensuring accountability. Learn what to do when coaching doesn’t work and how to enforce accountability.  ...Read More

Marijuana Policy & Best Practices: Handling Employee Medical & Recreational Use  • Understand how rescheduling does—and does not—impact your business. Comply with federal & state laws.
• Manage marijuana use. Effectively handle employee use at home, on the job and off-duty.
• Develop compliant policies. Create and enforce clear, legally sound marijuana policies.
• Navigate federal and state laws. Address conflicts between medical and recreational-use regulations.
• Accommodate medical marijuana. Consider accommodating medical use to prevent legal risks.
• Rethink drug testing. Evaluate testing practices to balance safety with retention and hiring needs.
• Address zero-tolerance policies. Weigh strict policies against evolving legal and workplace norms.
• Ensure compliance. Tackle challenges related to ADA, FMLA, OSHA, DOT and workers’ comp.
• Respond to impairment. Identify and manage suspected on-the-job impairment effectively.  ...Read More

Inclement Weather Policies: Best Practices for Employers  • The FLSA and inclement weather. Learn when hourly workers must be paid if the worksite remains open—and when they don’t have to be paid.
• Exempt workers. The rules are different for exempt workers. Who must be paid if they perform some work during the week the storm hits?
• What about PTO? We show you when workers can draw on PTO for pay—and when they can’t.
• Emergency planning. Learn when telework is the solution to inclement weather—and when it’s not.
• Design a weather protocol. Don’t leave closing or staying open to chance. Which triggers should automatically activate closing or early departure?
• USERRA. Learn all about this newly revised federal law that may leave you short-handed, and what to do about it.   ...Read More