Webinars

Personnel Records: What to Create and Keep, What to Toss and When  • Retention periods. Discover exactly how long to retain various documents, including applications, résumés, FMLA forms, payroll records, leave requests, medical data, benefits information and more.
• Document storage. Understand the proper way to organize documents, which ones need to be maintained in separate files and how electronic storage rules differ from those for paper storage.
• Reasonable accommodation records. Correctly handle requests related to disabilities, pregnancy impairments, religious objections to vaccinations and genetic information.
• Indispensable records. Learn which records should never be deleted and why, as well as the requirements for storing and deleting communication records.
• Personnel file requests. Know what to do when lawyers or employees ask to review personnel files—this varies by state and timing of the request.
• I-9 updates. Stay updated on the new form and procedures, and learn about the new rules for remote examination if you use E-Verify.  ...Read More

Legal Requirements of Job Descriptions  • The 5 benefits of a good job description, and the risks associated with outdated ones.
• The 4 federal laws that require accurate and up-to-date job descriptions, including the new Pregnant Workers Fairness Act.
• 4 simple steps to create accurate and defensible job descriptions that match industry standards and local variations—with online resources.
• How to define “essential functions” for ADA and FMLA purposes.
• Using job descriptions as a disciplinary tool to guide performance reviews and employee discipline.
• Choosing the right language that locks in an employee’s FLSA classification, avoids discrimination charges and more.
• Tips and tools for continually evaluating job descriptions to avoid misclassification errors and other legal issues throughout the year.  ...Read More

Gossip, Rumors & Workplace Busybodies: How to Promote Positive Co-worker Communication  • Identify negative chatter and encourage positive behavior. Recognize 6 signs that your office has a problem with gossip and rumors before they escalate, and understand how managers may inadvertently encourage negative behaviors, with actionable steps to stop it.
• Handle difficult personalities effectively. Gain best practices for dealing with tattletales, drama queens, whiners, and bullies, ensuring they don’t derail team morale. Discover how to turn gossip and the grapevine to your advantage.
• Avoid sensitive topics and manage rumor peaks. Learn the 7 topics everyone should avoid at the office to maintain a respectful and professional environment. Find out when the rumor mill will always heat up, with effective strategies to mitigate its impact.
• Focus on behavior, not attitude. Shift your focus from discussing “attitude” to addressing specific, actionable behaviors that can be corrected. Utilize the “team turnaround” process to involve your group in solving the problem collectively.
• Leverage positive reinforcement and conduct effective coaching. Harness the power of high expectations, sincere praise, and clear consequences to foster a positive work culture. Master 10 steps for conducting an exceptional coaching session that drives real change.
• Address denial and blame, and take next steps. Implement techniques to use when employees blame others or deny responsibility, ensuring accountability. Learn what to do when coaching doesn’t work and how to enforce accountability.  ...Read More

W-4s: Your Guide to Accurate Withholding (Every Time)  • W-4 updates and compliance. Stay current on the latest W-4 process, including electronic forms, and quickly bring your company into compliance.
• Guidance for side gigs and worksheets. Learn how employees with multiple jobs should complete the W-4 form, and understand the critical role of W-4 worksheets in accurate withholding.
• Effective employee communication. Develop a plan to guide employees—especially new hires—through the W-4 form to prevent costly mistakes.
• Managing outdated W-4s. Discover strategies for handling employees who don’t update their W-4s, including IRS solutions for different forms and methods.
• Rejecting invalid W-4s. Identify when to reject a W-4 and how to manage IRS letters that void an employee’s form.
• Ensuring withholding accuracy. Follow best practices for verifying your withholding processes, with step-by-step IRS guidance.
• Supplemental pay withholding. Master the rules for withholding on various types of supplemental pay.  ...Read More

Mastering Change Leadership: Essential Strategies for Today’s Business Landscape  • Stay ahead of the curve. Equip yourself with the knowledge and skills to anticipate, manage and lead change effectively.
• Comprehensive framework. Gain a deep understanding of change leadership principles and frameworks to effectively guide your team through transitions.
• Real-world case studies. Learn from real-world examples of successful change initiatives and understand the strategies that made them work.
• Practical tools. Walk away with actionable tools and techniques that you can implement immediately to drive positive change within your organization.
• Change resistance strategies. Discover effective methods to overcome resistance to change and foster a culture of adaptability and innovation.
• Leadership resilience. Develop the resilience needed to lead through challenging times and ensure sustained success for your team and organization.  ...Read More