• Developing an Effective Administrative Procedures Manual November 21, 2017 1:00pm

    If you had to miss work for a week… two weeks… or even a month, could your co-workers or manager step in and fulfill your responsibilities, WITHOUT a major interruption to your office or business? Are the processes and procedures that you do each day documented for easy reference? What if a natural disaster occurs? Are you prepared?

  • FMLA Intermittent Leave: Compliance Workshop November 28, 2017 1:00pm

    Confused about how to manage employee requests for unscheduled, intermittent FMLA leave? Feel taken advantage of by employees who’ve learned to game the so-called “Friday-Monday Leave Act”?

  • Microsoft Outlook Calendars & Tasks November 29, 2017 1:00pm

    You can do more with Microsoft® Outlook® than just email! Most of us use Outlook for email. Some use it for both email and calendaring. But few of us know how to get calendaring and tasks to really help us manage our time and workload.

  • Inclement Weather: Best HR Policies and Practices for 2017 & 2018 November 30, 2017 1:00pm

    Now is the time to review your attendance and pay policies to make sure they cover all the bad-weather bases and comply with the federal Fair Labor Standards Act (FLSA).

  • Payroll Withholding: Legal Compliance for 2018 December 4, 2017 1:00pm

    The IRS is in the middle of intensive line-by-line payroll audits to ensure that your withholding procedures are 100% correct. And it’s not just the IRS. The U.S. Department of Labor has been on the prowl lately for employers that slip up on the confusing retirement and health benefit contribution rules. Even worse, the tax reform plan being debated now would only complicate your withholding.

  • Coaching Skills for Managers & Supervisors December 5, 2017 1:00pm

    In every management job, coaching challenges occur on a regular basis. But since no one is born knowing how to be a coach, managers must learn the specific skills and techniques required to handle these situations effectively.

  • Disciplining ‘Protected’ Employees: A Compliance Workshop December 6, 2017 1:00pm

    Disciplining an underperforming employee is always difficult, but when that employee is covered under a legally protected status, it’s downright scary! Some employees even try to use their protected status as a shield against your right to discipline.

  • I-9 Compliance Workshop: The New Rules & Best Practices of Employee Verification December 7, 2017 1:00pm

    Your organization’s odds of being targeted for an audit of your I-9 forms have skyrocketed in just the past few years. Plus, the feds have just introduced a brand-new “smart” version of the I-9 form with new requirements. And the fines for I-9 paperwork violations nearly doubled starting in August.

  • Bargaining with the Devil: Strategies and Techniques for Negotiating with Tough Opponents December 8, 2017 1:00pm

    From politics and global diplomacy to the sports world, negotiation has been in the news of late. The issues are vastly different, but these negotiations have one thing in common.

  • Keep Negativity From Infecting Your Workplace: Dealing with Troublemakers, Whiners, Pessimists and Other Difficult Employees December 11, 2017 1:00pm

    Just one bad apple is all it takes to infect the entire workforce and demoralize everybody. Don’t let things go too far – learn how to put a strategy in place to combat negativity.