Webinars

Personnel Records: What to Keep, What to Toss  • Retention periods. Discover exactly how long to retain various documents, including applications, résumés, FMLA forms, payroll records, leave requests, medical data, benefits information and more.
• Document storage. Understand the proper way to organize documents, which ones need to be maintained in separate files and how electronic storage rules differ from those for paper storage.
• Reasonable-accommodation records. Correctly handle requests related to disabilities, pregnancy impairments, religious objections to vaccinations and genetic information.
• Indispensable records. Learn which records should never be deleted and why, as well as the requirements for storing and deleting communication records.
• Personnel file requests. Know what to do when lawyers or employees ask to review personnel files—this varies by state and timing of the request.
• I-9 updates. Stay updated on the new form and procedures, and learn about the new rules for remote examination if you use E-Verify.  ...Read More

Stay Interviews: The Key to Engagement and Retention  • Create and administer an efficient, effective stay interview program — whether in HR or as a people leader.
• How to make stay interviews an effective way to show employees you care and they are valued.
• When, how and how often to conduct stay interviews.
• The best questions to ask.
• How to analyze and act on the information, resulting in higher retention rates.
• Which employees to include — all or just a select few?
• How to analyze and act on the information, resulting in higher retention rates.
• How to boost your most valued employees' job satisfaction and level of engagement.  ...Read More

Dealing Effectively with Employee Burnout  • Identify Systemic Burnout Drivers:
Distinguish between individual stress symptoms and root-cause organizational friction—such as cognitive overload, goal ambiguity, or process bottlenecks—to address issues before they lead to turnover.
• Conduct High-Empathy Coaching Conversations:
Utilize structured, non-defensive 1-on-1 and team coaching scripts to check in on employee capacity, focus on career and professional development, and co-create realistic priorities.
• Establish Clear Operational Norms:
Implement sustainable team boundaries and "structured flexibility"—including off-hours communication protocols, explicit priority trade-offs, and streamlined meeting cadence.  ...Read More

Attendance Policies: How to Structure an Enforceable Plan  • Why you need a formal attendance policy. Learn how to structure a policy that establishes attendance as an essential job function.
• How the FMLA impacts absenteeism. Understand when intermittent absences are a protected right and how they affect your attendance policies.
• Tracking absences while staying compliant. Learn how to account for FMLA, PWFA and ADA absences in performance evaluations and no-fault attendance policies.
• Handling attendance issues with disabled workers. Discover how to prove attendance is an essential job function while complying with ADA regulations.
• Accommodating pregnancy-related absences. Reasonably accommodate pregnancy-related absences and restrictions before and after birth under the PWFA.
• PUMP Act compliance. Manage unlimited milk-expression breaks under the PUMP Act rules.
• How military leave impacts attendance. Learn the rules under USERRA, including extended absences for active duty.
• Spotting and addressing leave abuse. Identify red flags and implement strategies to prevent misuse of protected leave.
• Balancing religious accommodations. With strict Supreme Court rules and an administration that’s serious about protecting religious rights, update your attendance rules to accommodate religious absences.  ...Read More

Leading with Professional Presence: Everyday Etiquette That Shapes Team Culture  • Gain a clear understanding of the three levels of respect and how these traits show up at work.
• Speak with clarity and purpose in meetings and presentations while learning public-speaking strategies that earn respect and engagement.
• Communicate disagreement while maintaining high regard.
• Take ownership of your communication style and its impact.
• Shift etiquette from rule-based behavior to culture-shaping leadership.
• Clarify intent and expectations, reducing defensiveness and confusion.
• Set interactions up for success before they begin.  ...Read More