Webinars

Dealing Effectively with Employee Burnout  • Identify Systemic Burnout Drivers:
Distinguish between individual stress symptoms and root-cause organizational friction—such as cognitive overload, goal ambiguity, or process bottlenecks—to address issues before they lead to turnover.
• Conduct High-Empathy Coaching Conversations:
Utilize structured, non-defensive 1-on-1 and team coaching scripts to check in on employee capacity, focus on career and professional development, and co-create realistic priorities.
• Establish Clear Operational Norms:
Implement sustainable team boundaries and "structured flexibility"—including off-hours communication protocols, explicit priority trade-offs, and streamlined meeting cadence.  ...Read More

Attendance Policies: How to Structure an Enforceable Plan  • Why you need a formal attendance policy. Learn how to structure a policy that establishes attendance as an essential job function.
• How the FMLA impacts absenteeism. Understand when intermittent absences are a protected right and how they affect your attendance policies.
• Tracking absences while staying compliant. Learn how to account for FMLA, PWFA and ADA absences in performance evaluations and no-fault attendance policies.
• Handling attendance issues with disabled workers. Discover how to prove attendance is an essential job function while complying with ADA regulations.
• Accommodating pregnancy-related absences. Reasonably accommodate pregnancy-related absences and restrictions before and after birth under the PWFA.
• PUMP Act compliance. Manage unlimited milk-expression breaks under the PUMP Act rules.
• How military leave impacts attendance. Learn the rules under USERRA, including extended absences for active duty.
• Spotting and addressing leave abuse. Identify red flags and implement strategies to prevent misuse of protected leave.
• Balancing religious accommodations. With strict Supreme Court rules and an administration that’s serious about protecting religious rights, update your attendance rules to accommodate religious absences.  ...Read More

Leading with Professional Presence: Everyday Etiquette That Shapes Team Culture  • Gain a clear understanding of the three levels of respect and how these traits show up at work.
• Speak with clarity and purpose in meetings and presentations while learning public-speaking strategies that earn respect and engagement.
• Communicate disagreement while maintaining high regard.
• Take ownership of your communication style and its impact.
• Shift etiquette from rule-based behavior to culture-shaping leadership.
• Clarify intent and expectations, reducing defensiveness and confusion.
• Set interactions up for success before they begin.  ...Read More

The FMLA Intermittent Leave Compliance Workshop  • Understand “real world” FMLA scenarios. We’ll explain how to manage the common FMLA problems you face daily and how to avoid potential legal pitfalls associated with overlapping state and federal leave laws.
• Use compliance tools correctly. Learn how to use the tools of compliance to address unscheduled and intermittent leaves (certifications, call-in rules, attendance procedures and more), and how to account for intermittent leave by the hour. It’s not as simple as you think.
• Proper certifications. Know what to do—and what not to do—when FMLA call-offs exceed the intermittent-leave certification you have on file (there’s new legal guidance).
• When to say no. Employees can use intermittent leave every day to change their schedule permanently. Know if and how you can say no to such demands.
• Know how to track time off. The FMLA and the PWFA allow pregnant workers short bursts of unscheduled leave. Learn how to track both concurrently.
• Learn all about the DOL’s latest opinion letters on intermittent FMLA leave and how to avoid the traps they identify. They lay out a path for the best (and worst) steps to complying with intermittent-leave laws.  ...Read More

Stop Managing, Start Coaching  • The difference between managing and coaching. Learn how shifting to a coaching mindset turns managers into leaders.
• A step-by-step coaching process. Follow a structured approach to guide and develop employees effectively.
• 3 core coaching skills every leader needs. Master the fundamental skills that elevate your leadership style.
• Coaching for promotions, growth and development. Identify high-potential employees and prepare them for future roles.
• Addressing poor performance with leadership and empathy. Correct problems while maintaining trust and motivation.
• Unique strategies for coaching remote workers. Keep distributed teams engaged and avoid Zoom fatigue.
• Creating a coaching playbook. Set measurable goals, energize your team and empower employees to succeed.  ...Read More