Webinars

Managing & Motivating the 7 Most Challenging Employee Types  • 6 signs that you have a challenging employee.
• How challenging employees push your management "hot buttons."
• The confrontational types: drama queens, challengers and power grabbers.
• Passive problems: slackers, clingers and space cadets.
• The secret formula for managing childish adults. (whiners, pouters, tattletales and gossips)
• How managers enable employees by rewarding negative behaviors.
• 5 traits managers must have to effectively deal with challenging employees.
• Coaching techniques that have the greatest impact on challenging employees.
• 5-step AMESH formula for helping people change their behavior.
• Truly toxic employees: when termination is the only option.  ...Read More

Harassment and Hostility at Work: Detect It and Fix It For Good  • Recognizing what a hostile work environment looks like now that the EEOC has comprehensive updated guidance covering all forms of harassment based on protected status
• Creating a comprehensive anti-hostility and harassment policy that will help prevent, identify and fix hostile work environments of every sort. Hint: The key is training and accountability
• How to root out systemic harassment — hostility that’s baked into your organization’s culture — and why you should never punish employees who bring it to light
• How to ensure all managers and supervisors understand their responsibilities, including how to handle discrimination and harassment they witness, and comply with the EEOC’s increasing expectation to encourage bystander reporting as a component of preventing and stopping harassment
• Reining in all forms of hostility and harassment, whether it is aimed at your employees, customers or clients, and regardless of where the harassment is coming from
• Dealing with the most difficult harassment cases, like those that involve behavior from customers, patients or clients, and what steps you can reasonably take<
• Hear examples of harassment, including unusual and emerging forms targeting teleworkers, religious beliefs and practices, gender identity, race and social-media usage, and hostility based on more than one protected characteristic<  ...Read More

HR Employment Law Advisor: Top 3 Employment Law Trends to Watch  We’re launching a new service called HR Employment Law Advisor that’s designed to give you updates and guidance on everything you need to do your job.• Employment law preview. Join employment lawyer Anniken Davenport as she dives into some of the top issues in the industry and how to prepare for changes.
• Keeping up with the news. Learn the strategies our team uses for keeping up with, and making sense of, the latest news.
• Navigating the site. Take a look at the new HR Employment Law Advisor site and membership options.
• Powerful new tools. Discover tools and ready-made manager training to keep HR, managers and supervisors informed and in sync.
• Special offers. Exclusive discounts on HR Employment Law Advisor, only available to kick-off attendees.  ...Read More

Developing Transformational Leaders in Your Organization  • Understand the crucial traits of a transformational leader.
• Apply the most important first step in developing transformational leaders.
• Help leaders learn how to flex their leadership style based on the situation.
• Train leaders on how to develop a clear cultural vision and communicate it effectively.
• Comprehend the value of mutual trust and respect in creating employee engagement and confidence.  ...Read More

The New Employee Handbook: Keeping up with Legal Changes  • Supreme Court-related changes. Learn why and how to change your handbook policies on religious expression and accommodations.
• Employee leave. What to include and what to leave out regarding FMLA, ADA, reasonable accommodations and workers’ comp.
• The fractured workplace. What happens when workers disagree on topics like politics and religion? Handbook policies that set reasonable conduct rules can create a more harmonious workplace.
• Speech and civility rules. When you can restrict what employees say and when you can’t (salaries, politics, hate speech, etc.).
• Dress and grooming. Learn how to set rules on appropriate behavior, attire and decor when it comes to both in-person and remote appearances.
• Drugs at work. Has your drug policy kept up with state regs? If not, it’s time to revisit those policies.
• Sexual and other harassment. Even if employees are remote, you need rules on email, telework, texting and off-site meetings.  ...Read More